Online Store Terms and Conditions
Online Store Terms and Conditions
1. General Provisions
• These Terms and Conditions define the rules for using the Online Store, available at www.e-ecoledefrancais.com, operated by E-francuskidlafirm David Sremcevic, with its registered office at Przedświt 9C/18 Street, 54-618 Wrocław, Tax Identification Number (NIP): 7491867886, REGON: 541715639.
• The Store sells online French language courses.
• Contact with the Store is possible via email: info@e-ecoledefrancais.com or by phone: +48 728 908 494.
2. Definitions
• Customer – a natural person, legal entity, or organizational unit making a purchase in the Store.
• Store – the online store operated by the Seller at www.e-ecoledefrancais.com.
• Product – a French language course offered by the Store.
3. Order Placement Rules
• Orders may be placed via the Online Store’s website 24/7.
• Acceptance of these Terms and Conditions is required to place an order.
• After placing an order, the Customer will receive a confirmation of the purchase to the provided email address.
4. Prices and Payments
• All prices published on the website are gross prices (include Polish VAT).
• Payment for the course can be made by traditional bank transfer, online transfer, payment card and BLIK.
• Order fulfillment starts after the payment has been credited.
5. Order Fulfillment and Delivery
• Access to the course is granted after the payment has been credited, according to the conditions specified in the Product description.
• The course is delivered online.
6. Right of Withdrawal and Complaints
• The Customer has the right to withdraw from the Contract within 14 days of the purchase, without giving any reason, in accordance with applicable regulations.
• For digital products, the right of withdrawal may be limited if the Customer has agreed to the immediate provision of the service.
• Complaints can be submitted to the following email address: info@e-ecoledefrancais.com. Complaints will be processed within 7 business days from the date of submission.
7. Personal Data Protection
• The administrator of the Customer’s personal data is E-francuskidlafirm.
• Personal data is processed for the purpose of order fulfillment and in accordance with the Store’s Privacy Policy.
8. Final Provisions
• These Terms and Conditions are effective from June 10, 2025.
• The Store reserves the right to change these Terms and Conditions. Changes will take effect upon publication on the Store’s website.
• Matters not regulated by these Terms and Conditions shall be governed by the provisions of Polish law.